Ent Field Tech Svc Advisor
Company Name:
Dell
This is an onsite customer facing role within large, enterprise data center environments who leverage Cloud Computing or Hyperscale Solutions to meet their business objectives located in _Cheyenne, WY._ The primary role for this position will be a lead overseeing the site and the team that performs onsite troubleshooting, repairs, installations, and upgrades of Dell DCS Servers. The lead will be asked to also perform troubleshooting and repairs.
Responsibilities include, but are not limited to:
Performs hands-on and in-depth troubleshooting and associated repairs of failed server and storage systems.
Performs thorough documentation of all service activities.
Manages on-site parts locker including inventory control.
Works autonomously in providing on-site technical support to customers.
Working collaboratively in a team environment.
Qualifications:
Advanced hands-on experience troubleshooting & repairing Enterprise Level Servers.
Experience in large 24x7 Data Center environments.
Possess strong communication skills; both verbal and written.
Strong customer facing skills, with change management experience.
Self starter with demonstrated ability to work with little supervision or guidance.
Ability to take ownership and drive issues to resolution.
Exhibit a flexible schedule reacting to customer needs 24x7.
Comptia A+, Comptia Server+, RHCE, LINUX, Windows, CCNA, ITIL a strong PLUS
4
years of experience and a Bachelors Degree
About Dell Inc.:
Want to work in an environment where each day is focused on delivering solutions that make a real difference in people's lives?
Where teams are constantly curious and different perspectives and experiences are valued?
At Dell, we believe technology is essential for human success and that it should be accessible to everyone. We are constantly evolving to better serve our customers, seize new opportunities and drive growth. Together we can change the world. Come join us.
For more information, visit us on the web at /.
Dell offers a competitive Salary and Bonus plan as well as a great Benefit Package. For more information, visit us on the web at /.
To learn more about our commitment to Diversity & Inclusion, visit:Equal Employment Opportunity Policy Statement
Job: Product Services - Enterprise Field Technical Services
Primary Location: North America-US-WY-Cheyenne
Shift: Day Job
Job Level: Individual Contributor
Req ID: 14000GLFEstimated Salary: $20 to $28 per hour based on qualifications.
Dell
This is an onsite customer facing role within large, enterprise data center environments who leverage Cloud Computing or Hyperscale Solutions to meet their business objectives located in _Cheyenne, WY._ The primary role for this position will be a lead overseeing the site and the team that performs onsite troubleshooting, repairs, installations, and upgrades of Dell DCS Servers. The lead will be asked to also perform troubleshooting and repairs.
Responsibilities include, but are not limited to:
Performs hands-on and in-depth troubleshooting and associated repairs of failed server and storage systems.
Performs thorough documentation of all service activities.
Manages on-site parts locker including inventory control.
Works autonomously in providing on-site technical support to customers.
Working collaboratively in a team environment.
Qualifications:
Advanced hands-on experience troubleshooting & repairing Enterprise Level Servers.
Experience in large 24x7 Data Center environments.
Possess strong communication skills; both verbal and written.
Strong customer facing skills, with change management experience.
Self starter with demonstrated ability to work with little supervision or guidance.
Ability to take ownership and drive issues to resolution.
Exhibit a flexible schedule reacting to customer needs 24x7.
Comptia A+, Comptia Server+, RHCE, LINUX, Windows, CCNA, ITIL a strong PLUS
4
years of experience and a Bachelors Degree
About Dell Inc.:
Want to work in an environment where each day is focused on delivering solutions that make a real difference in people's lives?
Where teams are constantly curious and different perspectives and experiences are valued?
At Dell, we believe technology is essential for human success and that it should be accessible to everyone. We are constantly evolving to better serve our customers, seize new opportunities and drive growth. Together we can change the world. Come join us.
For more information, visit us on the web at /.
Dell offers a competitive Salary and Bonus plan as well as a great Benefit Package. For more information, visit us on the web at /.
To learn more about our commitment to Diversity & Inclusion, visit:Equal Employment Opportunity Policy Statement
Job: Product Services - Enterprise Field Technical Services
Primary Location: North America-US-WY-Cheyenne
Shift: Day Job
Job Level: Individual Contributor
Req ID: 14000GLFEstimated Salary: $20 to $28 per hour based on qualifications.
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