High Performance Compute Supercomputer Hardware Administrator
High Performance Compute Supercomputer Hardware Administrator
Job Description:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.
Our culture thrives on finding new and better ways to accelerate what's next.
We know diverse backgrounds are valued and succeed here.
We have the flexibility to manage our work and personal needs.
We make bold moves, together, and are a force for good.
If you are looking to stretch and grow your career our culture will embrace you.
Open up opportunities with HPE.
In this role, you will be supporting the HPE supercomputer for the National Center for Atmospheric Research in Cheyenne, Wyoming.
This one of HPE's mission-critical Weather and Energy customers.
Reporting daily to the customer's site, working with both the customer and remote HPE teams.
You will be part of the local site team responsible for maintaining the systems availability and uptime, to assure customer's SLA is met.
The primary duty of this position will include daily Break fix work, with extensive troubleshooting and part replacement work across the system.
In addition to providing pre-installation configuration, on-site integration, administration, and customer enablement of HPE's cutting edge high performance computing solution.
Working at the direction of customer; you will respond directly to customer requests and assignments, provide them technical and operational support along with guidance as needed.
Onsite Role:
Location - Cheyenne, Wyoming US Citizenship required This role requires in-person attendance at non-HPE worksite
Responsibilities:
Maintain Linux Supercomputer systems availability to the customer.
Maintain Linux based system software and firmware revisions, including patches, updates, and OS upgrades.
Preform hardware diagnostics and repairs as required.
Solve Linux system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution.
Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues.
Case management of issues and work performed.
Must monitor, update and follow-through cases to their completion.
Inventory and Part management.
Must be maintained using the provided tools for on-site parts along the ordering and returning of parts.
Often leads small to medium technical projects.
Works with and under the direction of the Project/Technical Manager and with customer nominated representatives.
Communicates across client community, and is viewed as adding value.
Demonstrates execution of the company strategy.
Contributes to knowledge tools and communities, and ensures project learnings are documented and shared.
Role models Knowledge sharing and re-use within practice or profession.
Education and Experience Required:
5
years of Linux HPC-related experience, ideally with large-scale HPC system administration and hardware support Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8
years in total).
Knowledge and Skills:
Extensive knowledge and experience with Linux operating systems (RHEL or SLES preferred) Proficiency with scripting languages (e.
g.
Bash, Perl, Python, etc.
) preferred.
Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed.
Ability to work effectively in a team environment.
Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines.
Able to clearly document processes and procedures.
Occasional travel for training is required.
Able to demonstrate the professionalism of the job family.
Ability to work in a multi- technology environment with the ability to diagnose complex technical problems to their root cause.
.
Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.
Has mastered at least one technical discipline with strong knowledge in at least three major technology areas.
Possesses advanced level of technical, or functional knowledge.
Has ability to perform/drive resolution of problems on combinations and interactions of products.
Ability to apply technology and consulting to solve a client business problem.
Able to communicate and present complex issues with assurance and confidence.
Demonstrates the use of consulting skills including:
questioning, listening, ideas development, permission and rapport, and influencing.
Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate.
From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver.
Able to advise the engagement owner about the risks associated with this work package.
Ability to work with a team to provide reports/documentation for delivery.
Job Family Definition:
Provide technology consulting to external customers and internal project teams.
Responsible for providing technical hardware support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs and, consequently, for understanding customers' businesses.
As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction.
Maintain knowledge of leading edge technologies and industry/market domain knowledge.
Accountable for assisting in meetings and exceeding customer satisfaction goals.
Management Level Definition:
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives.
Works on problems of diverse complexity and scope.
Providing direction on team activities and facilitates information validation.
Exercises independent judgment to identify issues and find solutions.
#unitedstates Job:
Services Job Level:
Specialist States with Pay Range Requirement The expected salary/wage range for a U.
S.
-based hire filling this position is provided below.
Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay.
If this is a non-sales role, then the listed salary range reflects base salary only.
Variable incentives may also be offered.
Information about employee benefits offered can be found at https:
//myhperewards.
com/main/new-hire-enrollment.
html.
Annual Salary:
$73,400.
00 - $168,900.
00 Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Recommended Skills Bash (Scripting Language) Business Requirements Case Management Coaching And Mentoring Communication Consulting Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.
Our culture thrives on finding new and better ways to accelerate what's next.
We know diverse backgrounds are valued and succeed here.
We have the flexibility to manage our work and personal needs.
We make bold moves, together, and are a force for good.
If you are looking to stretch and grow your career our culture will embrace you.
Open up opportunities with HPE.
In this role, you will be supporting the HPE supercomputer for the National Center for Atmospheric Research in Cheyenne, Wyoming.
This one of HPE's mission-critical Weather and Energy customers.
Reporting daily to the customer's site, working with both the customer and remote HPE teams.
You will be part of the local site team responsible for maintaining the systems availability and uptime, to assure customer's SLA is met.
The primary duty of this position will include daily Break fix work, with extensive troubleshooting and part replacement work across the system.
In addition to providing pre-installation configuration, on-site integration, administration, and customer enablement of HPE's cutting edge high performance computing solution.
Working at the direction of customer; you will respond directly to customer requests and assignments, provide them technical and operational support along with guidance as needed.
Onsite Role:
Location - Cheyenne, Wyoming US Citizenship required This role requires in-person attendance at non-HPE worksite
Responsibilities:
Maintain Linux Supercomputer systems availability to the customer.
Maintain Linux based system software and firmware revisions, including patches, updates, and OS upgrades.
Preform hardware diagnostics and repairs as required.
Solve Linux system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution.
Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues.
Case management of issues and work performed.
Must monitor, update and follow-through cases to their completion.
Inventory and Part management.
Must be maintained using the provided tools for on-site parts along the ordering and returning of parts.
Often leads small to medium technical projects.
Works with and under the direction of the Project/Technical Manager and with customer nominated representatives.
Communicates across client community, and is viewed as adding value.
Demonstrates execution of the company strategy.
Contributes to knowledge tools and communities, and ensures project learnings are documented and shared.
Role models Knowledge sharing and re-use within practice or profession.
Education and Experience Required:
5
years of Linux HPC-related experience, ideally with large-scale HPC system administration and hardware support Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8
years in total).
Knowledge and Skills:
Extensive knowledge and experience with Linux operating systems (RHEL or SLES preferred) Proficiency with scripting languages (e.
g.
Bash, Perl, Python, etc.
) preferred.
Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed.
Ability to work effectively in a team environment.
Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines.
Able to clearly document processes and procedures.
Occasional travel for training is required.
Able to demonstrate the professionalism of the job family.
Ability to work in a multi- technology environment with the ability to diagnose complex technical problems to their root cause.
.
Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.
Has mastered at least one technical discipline with strong knowledge in at least three major technology areas.
Possesses advanced level of technical, or functional knowledge.
Has ability to perform/drive resolution of problems on combinations and interactions of products.
Ability to apply technology and consulting to solve a client business problem.
Able to communicate and present complex issues with assurance and confidence.
Demonstrates the use of consulting skills including:
questioning, listening, ideas development, permission and rapport, and influencing.
Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate.
From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver.
Able to advise the engagement owner about the risks associated with this work package.
Ability to work with a team to provide reports/documentation for delivery.
Job Family Definition:
Provide technology consulting to external customers and internal project teams.
Responsible for providing technical hardware support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs and, consequently, for understanding customers' businesses.
As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction.
Maintain knowledge of leading edge technologies and industry/market domain knowledge.
Accountable for assisting in meetings and exceeding customer satisfaction goals.
Management Level Definition:
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives.
Works on problems of diverse complexity and scope.
Providing direction on team activities and facilitates information validation.
Exercises independent judgment to identify issues and find solutions.
#unitedstates Job:
Services Job Level:
Specialist States with Pay Range Requirement The expected salary/wage range for a U.
S.
-based hire filling this position is provided below.
Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay.
If this is a non-sales role, then the listed salary range reflects base salary only.
Variable incentives may also be offered.
Information about employee benefits offered can be found at https:
//myhperewards.
com/main/new-hire-enrollment.
html.
Annual Salary:
$73,400.
00 - $168,900.
00 Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Recommended Skills Bash (Scripting Language) Business Requirements Case Management Coaching And Mentoring Communication Consulting Estimated Salary: $20 to $28 per hour based on qualifications.
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