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Contact Representative (Service Representative)

Company Name:
Other Agencies and Independent Organizations
### JOB SUMMARY:
Do you have a desire to:
Help SSA manage its Social Security programs, analyze and solve problems?
Advise millions of retired and disabled individuals?
Work on a team to make a difference in people''s lives and your own?
Join SSA, one of the top 10 Best Places to Work in the Federal Government!
Once selected for the Service Representative position in SSA, you will contribute to the Agency''s mission through direct and personal service to the public. As the first point of contact, you are responsible for speaking with beneficiaries or inquirers in person or by telephone to provide information on SSA laws, rules and regulations. This includes obtaining information in order to determine eligibility and entitlement for programs administered by SSA, and using state-of-the-art
computer
technology to access and update information about claims.
This position is located in:
Cheyenne District Office at 3001 E. Pershing Blvd., Cheyenne, WY
Casper District Office at 150 East B Street, Casper, WY
NOTE: This position is being filled on a full-time, permanent basis.Additional selections may be made within six months from the closing date of this announcement.
This is a career-ladder position leading to the GS-8 grade level.
Job Title: Contact Representative (Service Representative)
Agency: Social Security Administration
Job Announcement Number: DEU-SZ1069038-14-EAP
SALARY RANGE: $31,628.00 to $50,932.00 / Per Year
OPEN PERIOD: Tuesday, March 11, 2014 to Monday, March 17, 2014
SERIES & GRADE: GS-0962-05/07
POSITION INFORMATION: Full Time - Permanent
PROMOTION POTENTIAL: 08
DUTY LOCATIONS: Few vacancies in the following location(s):
WHO MAY APPLY:
united states
Citizens
SECURITY CLEARANCE: Not Applicable
SUPERVISORY STATUS: No

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