It specialist (custspt) Internet & Ecommerce - Cheyenne, WY at Geebo

It specialist (custspt)

Company Name:
Department of Defense
Only current military members of the United States Air Force, Air Force Reserves or Air National Guard will be considered for this vacancy. Indefinite Full Time
Click for information about Wyoming Military Dept.
WYOMING MILITARY DEPARTMENT DUAL STATUS TECHNICIAN
NATIONWIDE INDEFINITE JOB OPPORTUNITY VACANCY ANNOUNCEMENT
THIS IS A NATIONWIDE INDEFINITE JOB OPPORTUNITY VACANCY
Applicants must be current members of the US Air Force, US Air Force Reserves or Air National Guard on the closing date to be considered for this vacancy and able to transfer to the Wyoming Air National Guard if selected
WYOMING AIR NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted position that requires membership in a compatible military assignment in the Wyoming Air National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the Wyoming Air National Guard must be eligible for immediate membership and employment in the Wyoming Air National Guard in the military grade listed in this announcement.
Open Area of Consideration:
Nationwide Indefinite Job Opportunity (Technician) - Merit Promotion: Open to current members of the US Air Force, US Air Force Reserves or Air National Guard andeligible to transfer to the Wyoming Air National Guard.
Technician Info:
Position Title: IT Specialist (CUSTSPT)
Position Series/Grade: GS-2210-09/11
Position Description: D2182000
PAS #: FNBK
FAC #: 452000
Position #: 0088966734
Position Location: 153rd Communications Flight, Cheyenne, WY
MILITARY GRADES:
Min: E5/SSgt Max: E6/TSgt
Applicants' under- or over-grade will not be considered for this vacancy. Acceptance of this position does not in any way constitute a military promotion.
Indefinite Position until funding isn't available or becomes permanent. Open to Air Force, AF Reserve, & Air Nat'l Guard mbrs Must become a member of the Wyoming Air National Guard before appt. Must submit vMPF Rip or DVR with application. Must submit OF-306, Declaration of Federal Employment with application. Refer to Required Documents section for additional details and links. Must possess at least the minimum ASVAB score listed for Qualification. Must obtain a favorable (ANACI) National Agency Check within 1 yr of appt. Must possess or be able to obtain and maintain SECRET security clearance. Relocation costs are not authorized with this vacancy.
a. INTRODUCTION
This position is located in the Operations Flight of a Base Communications Squadron, Mission Support Group, in an Air National Guard Wing. This position is responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants. The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Squadron - network infrastructure, wireless systems, voice systems, and CFP operations. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications.
b. MAJOR DUTIES
(1) Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Performs system audits to assess security parameters and performance of IA controls within the network environment.
(2) Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties. Analyzes, manages, and directs installation of any new hardware or software introduced into the environment to ensure its compatibility with existing architecture, its reliability, and functionality in relation to the organization's business requirements.
(3) Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services. Provides management with information necessary to address difficult and complex problems in automating work processes.
(4) Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services. Identifies and documents system requirements for specific needs of customers. Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors.
(5) Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determines the feasibility of significant modifications vs. replacement to improve reliability.
(6) Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. Secures operating authority, and ensures minimal interference by ANG radio frequency (RF) operations. Analyzes RF spectrum requirements and determine compatibility with other users considering transmitter and receiver specifications, antenna data, emission characteristics, and modes of radio wave propagation. Reviews and validates radio frequency allocations.
(7) Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems. Uses detailed knowledge of concepts, principles, methods, and practices with sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts. Applies diagnostic equipment to test, configure, evaluate, and optimize all high bandwidth circuits. Designs, develops and conducts technical and operational tests and evaluations of a wide range of communications equipment and systems using performance management and measurement methods.
(8) Adheres to management control plan requirements by conducting self-inspection and staff assistance visits. Resolves identified discrepancies.
DESCRIPTION OF WORK:
This series covers two-grade interval administers that manage, supervise, lead, administer, develop, deliver, and support information technology (IT) systems and services. This series covers only those positions for which the paramount requirement is knowledge of IT principles, concepts, and methods; e.g., data storage, software applications, networking.
GENERAL EXPERIENCE :
Must possess experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
SPECIALIZED
Experience:
To qualify for the GS-09 position, applicant must possess at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system; experience planning the sequence of actions necessary to accomplish the assignment; and experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.
To qualify for the GS-11 position, applicant must possess at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; experience that required adaptations of guidelines or precedents to meet the needs of the assignment; and experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
NOTE: Specialized experience will be used to determine qualifications for the announced position. Applicants must provide begin and end dates (MM/YY - MM/YY) with description of your specialized experience.
MILITARY REQUIREMENTS: Selected candidates will be required to be in a compatible military grade and assignment prior to the effective date of placement.
Enlisted applicant's military grade cannot exceed the maximum military grade authorized. Over-grade applicant must provide a written statement of understanding with application, willingness to be administratively reduced in grade (state specific grade) if selected for this position. A Statement of Understanding is located here .
MILITARY GRADES:
Min: E5/SSgt Max: E6/TSgt
Applicants' under-grade or over-grade will not be considered for this vacancy. Acceptance of this position does not in any way constitute a military promotion.
COMPATIBLE MILITARY ASSIGNMENTS:
Enlisted: 3D0X1, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 3D1X3, 3D1X4
Must possess or be eligible to retrain into AFSC 3D171, Client Systems.
3D1X1 ASVAB Requirements:
Must possess a minimum score of 60 on the ELECTRICAL portion of the ASVAB.
Medical Profile PULHES must not be greater than 333233 .
Must be able to lift 50 lbs . unassisted.
SUBSTITUTION OF EDUCATION FOR SPECIALIZED
Experience:
At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted.
At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
Major study-computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.
Transcripts must be provided only if substituting education for experience.
EMPLOYMENT CONDITIONS:
Technicians are paid through Direct Deposit/Electronic Funds Transfer (DD/EFT).
The Selected applicant must complete an I-9, Employment Verification and a Declaration of Relatives in the Wyoming Military Department prior to the appointment date.
Military Technicians are ineligible for military enlistment, retention, and student loan repayment bonuses. Acceptance of a Technician position will terminate these military incentives.
Acceptance of a permanent or indefinite position will cause termination from the Selected Reserve Incentive Program (SRIP).
Relocation expenses will not be paid by the Government unless noted in the Announcement.
Military Technicians in the excepted service will wear the appropriate uniform while performing as a Technician.
Veteran's preference does not apply to National Guard Technician positions in accordance with Title 32 USC 709(f).
Indefinite employees may be terminated or displaced at management's discretion with a 30-day written notice.
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on your responses to the questionnaire and supporting documents. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities.
Please follow all instructions carefully. Errors or omissions may affect your rating. Making a false statement in any part of your application may result in disciplinary action.
To apply for this position, you must provide a complete Application Package which includes:
1. Your R sum 2. A complete Assessment Questionnaire
3. Other supporting documents :
US Air Force, Air Force Reserves, and Air National Guard members must submit virtual Military Personnel Flight (vMPF) Report of Individual Personnel data (RIP) (All pages).
Air Force Reserves members, if you are unable to obtain a vMPF Rip, you must submit a Data Verification Record with application.
OF-306, Declaration for Federal Employment
College transcript(s), only if qualifying based on education.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To verify your application is complete, log into your USAJOBS account,
, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
To fax supporting documents you are unable to upload, complete this cover using the following Vacancy ID 944672. Fax your documents to .
If you cannot apply online:
1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, and
2. Print this 1203FX form to provide your response to the assessment and
3. Fax the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
For this job announcement the following documents are required:
Records Review
US Air Force, Air Force Reserves, and Air National Guard members must submit vMPF Rip (All pages) with application.
Air Force Reserves members, if you are unable to obtain a vMPF Rip, you must submit a Data Verification Record with application.
How to obtain vMPF - Instructions are located at:
Personal Resume
Include the following information:
Announcement # and title of the position for which you are applying
Your full name, mailing address, and phone numbers where you can be reached (must be on the resume)
Your Social Security Number and birth date (must be on the resume)
A narrative of your work (paid or unpaid), training, education, and/or other experiences that may be related to this vacancy
Show actual begin and end dates (MM/YY - MM/YY) format for all work experience submitted
List all pertinent military experiences
Describe your duties (work experience) in your own words. Do not submit copies or official position descriptions.
OF-306, Declaration of Federal Employment
College transcripts MUST be submitted when substituting education for experience. Unofficial copies will be accepted. Definitions for Qualifying Education for each GS Grade are located HERE.
NOTE: Incomplete applications will not be considered. It is the responsibility of the applicant to contact William E. Pacheco prior 1600 Hrs on Wednesday, September 10, 2014 to verify all documents have been received. Failure to do so may result in and accurate data is essential to ensure fair evaluation of candidates. It is the applicant's responsibility to ensure the data provided is accurate and complete. Only the experience, qualifications, and education shown on resume can be used to evaluate a candidate's qualifications for this position.
To submit the documents requested follow the instructions below: Your resume, curriculum vitae, or any other written format you choose to describe your job-related qualifications. Your document(s) can be submitted electronically using the document upload process or by fax. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.
Instructions for completing the OPM 1203-FX:
If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.
View Occupational Questionnaire
The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.
Main site for new federal employees -
Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax
Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional
Leave - Most Federal employees earn both annual and sick
Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional
Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult /
Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings
1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
2. Please _do not send/fax/courier/email any applications or resumes_ to the Wyoming National Guard Human Resource Office, you _must apply on-line or fax your application to the fax number listed on this announcement_ with the prescribed Cover Letter. The Human Resource can only process materials received through USA Jobs.
3. The Wyoming Military Department's (WYMD) 335, Personnel - General Merit Placement & Promotion Plan, 1 June 2013, is availableHERE.
FOR QUESTIONS REGARDING ELIGIBILITY TO JOIN THE WYOMING AIR NATIONAL GUARD
CALL OR VISIT Estimated Salary: $20 to $28 per hour based on qualifications.

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